CEMR and EPSU Release New Report on Digital Transformation in Local Governments
The Council of European Municipalities and Regions (CEMR) and the European Public Services Union (EPSU) are pleased to announce the release of “Local, Social, Digital” – a report examining the impact, opportunities, and challenges of digital transformation across Europe’s Local and Regional governments. Co-financed by the European Commission, the report gathers insights from extensive research and contributions by CEMR and EPSU members across Europe.
Digitalisation is reshaping public service delivery, enhancing accessibility, efficiency, and adaptability. However, it also presents challenges, from ensuring supportive working conditions and safeguarding privacy to addressing skills gaps. This report highlights both the opportunities and the complexities digitalisation brings, presenting key findings from research, social partner agreements, and project discussions.
Key areas include:
- Teleworking and Remote Work: Outlines best practices to ensure fair working conditions, health, safety, and the right to disconnect.
- Digital Skills and Employment: Details agreements that support lifelong learning, equipping municipalities to meet digital demands.
- Privacy, Surveillance, and AI: Proposes policies that respect human dignity and privacy as AI becomes more integrated.
- Gender Equality: Examines the gendered impact of digitalisation, supporting inclusive strategies for a diverse workforce.
CEMR Secretary General Fabrizio Rossi stated: “These findings underscore the importance of a balanced approach to digitalisation that safeguards workers’ rights while advancing technology. Our members are committed to using digital tools to improve public services, ensuring this transformation aligns with the values and well-being of all employees and citizens.”
The Local, Social, Digital report is now available for download. The report supports ongoing policy initiatives, fostering collaboration between local governments and public service unions to create a digitally inclusive and socially responsible future.
Officer – Employment, Digitalisation and Public Services
