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Episode Call Simone: cities and digitalisation

Episode Call Simone cities and digitalisation

How do cities shape Europe’s digital future?

713 words
3–5 minutes

Who should Europe call to understand its digital future? How local governments are shaping Europe’s digital transformation

A European Commissioner, a tech company, a national government or the people delivering public services on the ground? That is the question at the heart of the latest Call Simone episode, which brings together two very different voices: Katrin Rajamäe-Soosaar, digital transformation expert at the Association of Estonian Cities and Municipalities, and Federico Menna, CEO of 28Digital.

Estonia’s digital success starts with the basics

Estonia is often described as Europe’s digital pioneer, but Katrin is quick to note that this reputation rests less on flashy technology than on decades of investment in shared infrastructure and a national digital identity used by citizens for over twenty years. Today, residents can complete most administrative procedures online, from anywhere.

That success is not confined to big cities like Tallinn. Estonia also has villages and islands of only a few hundred people, all expected to deliver the same digital services. The answer has been to build shared, reusable platforms with national authorities rather than asking each municipality to build its own.

A transition that can widen the gap

Despite this reputation, digital transformation in Estonia remains uneven. Some municipalities offer full self-service portals; others still rely on email or paper. As expectations grow around cybersecurity, data management and AI-readiness, Katrin warns that smaller administrations risk falling further behind; turning digitalisation into a source of new inequality rather than a solution to it.

Trust, e-voting and the limits of AI

Estonians’ comfort with digital public services, including secure, widely trusted electronic voting, shows what sustained investment in identity systems and user-friendly design can achieve over time. Traditional channels haven’t disappeared either: citizens who prefer face-to-face contact can still visit their municipal office.

Most current use is generative AI supporting everyday administrative work, with more advanced applications; such as detecting unauthorised construction from satellite imagery, still emerging. Her message is clear: AI should support decision-making, not replace it. Accountability and human oversight remain essential.

A stronger voice for local government

A recurring theme is the distance between European policymaking and local implementation. Local and regional governments are usually the ones putting EU digital rules into practice, yet they rarely help shape them upstream; a disconnect Katrin believes needs correcting if regulation is to work on the ground.

From Tallinn to Cluj-Napoca

The episode’s second guest is Federico Menna, CEO of 28Digital, who has led the organisation through a strategic transformation aimed at positioning it as Europe’s leading platform for digital entrepreneurship, talent and innovation. His work centres on strengthening Europe’s digital sovereignty and building bridges between startups, corporates, scale-ups, researchers and students across the continent.

Asked who he would call to talk about Europe’s digital future, Federico’s answer echoes Katrin’s: not a capital, but a city, specifically, the mayor of Cluj-Napoca.

For Federico, digital transformation doesn’t happen only in capitals or in the largest member states, and Cluj is proof of that. Having recently opened an office there, he describes a city that has used technology in an ethical and inclusive way to build a genuine tech ecosystem, complete with a strong presence of European institutions and, crucially, a good quality of life for its residents.

It is a combination he believes could be replicated across Europe, and one that reinforces the episode’s broader theme: that mayors, not just national governments, are central to shaping where Europe’s digital transformation goes next.

Looking ahead

Asked who Europe should call in ten years, Katrin’s answer is a city; one where digital skills are no longer confined to specialist teams but shared across every public service. Her hope, echoed throughout the episode, is for closer cooperation between local and regional governments across Europe, and for digital transformation decisions to be guided by democratic values rather than business interests alone.

Europe’s digital future, this episode suggests, won’t be decided solely in Brussels or in national capitals. It will be shaped, city by city, by the people turning policy into public service.

And as Europe navigates the opportunities and risks of digital transformation, finding the right balance between innovation, regulation and democracy may prove to be the most important challenge of all.

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Voices of our 75-year history: Stefano Bonaccini

75 years - Bonaccini

Interview with Stefano Bonaccini – “A united Europe cannot exist without its diverse territorial sensitivities”

549 words
2–3 minutes

Stefano Bonaccini served as the President of the Council of European Municipalities and Regions (CEMR) from 2016 to 2022, leading the organisation through two consecutive three-year terms. With an extensive background in Italian regional governance, having served for 10 years as the President of the Emilia-Romagna region and six years as the President of all Italian regions, Bonaccini brought a deep understanding of local administration to the European stage. Today, as a Member of the European Parliament, he welcomes us to discuss his experience, the role of local governments in Europe, and the challenges ahead.

In this interview, Bonaccini looks back on the challenges and rewards of leading a continent-wide network such as CEMR. He shares his views on the importance of cohesion policy in the ongoing discussions on the EU budget and reflects on what lies ahead for both CEMR and the wider local and regional government movement within the EU project.

Building consensus across a diverse membership

Asked about his fondest memory from his six years as CEMR President, Bonaccini does not point to a particular event. Instead, he highlights what he sees as one of the organisation’s greatest achievements: bringing together local and regional governments from across Europe around a shared agenda.

Representing members from countries with different political traditions, cultures and priorities is no easy task. During Bonaccini’s presidency, CEMR brought together local and regional leaders from both EU and non-EU countries, often with very different perspectives on key issues.

Despite long debates, Bonaccini proudly recalls that nearly all major decisions and objectives were voted on and passed almost entirely with unanimity. For him, this ability to find common ground is one of CEMR’s defining strengths and a key reason why the organisation has remained an influential voice for local and regional government in Europe throughout its 75-year history.

Standing firm on the relevance of local governance in EU discussions

Drawing from his experience as CEMR President, Bonaccini stresses the importance of organisations such as CEMR in shaping European debates.

In his view, decisions taken at the EU level cannot be effective unless they take account of the realities faced by towns, cities and regions on the ground. This is particularly true for the ongoing discussions on the next EU budget, where he clearly states that “we cannot exclude cohesion policy” because “that would mean excluding regions and municipalities from the planning of European funds”. “When planned and discussed together with the territories, these policies can provide citizens with opportunities”, he concludes.

A vision for an expanded, fairer, and more cohesive continent

Looking toward the next decade, Bonaccini outlines a clear, ambitious path for the future of CEMR. His hope is to see the family of European territories, cities, and regions expand even further, welcoming more diverse local voices.

 At the same time, he believes CEMR must continue to make the case for a Europe that works closely with its local and regional governments. Whatever their political complexity, national and European leaders need to recognise that many of today’s challenges can only be addressed through stronger cooperation and solidarity across the continent.


Stefano Bonaccini is part of the CEMR Italian national association of AICCRE.

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Meet Bart Somers (Mechelen)

Bart Somers Interview 2026

Meet the Local Hero: Bart Somers, proving that Europe’s future is built locally

900 words
4–6 minutes

When Bart Somers talks about local government, one idea keeps coming back: it is the level where you can really make a difference.

He has been mayor of Mechelen in Belgium for 26 years — a tenure that ran in parallel with a national political career that took him through parliament, a ministerial post, and the leadership of a political party. Somers has spent much of his career moving between the two levels of politics. He never doubted which one he wanted to keep.

“The real strength of politics in the 21st century is situated on the local level, where you really can make a difference.”

A love for the city, a case for the local level

Somers was born and raised in Mechelen, and that attachment to the city is part of why he stayed. But it is not the whole story. Early in his career, he became convinced that the local level was where politics could achieve the most — a conviction he carried with him even while sitting in national government and parliament, where he pushed colleagues to lean on local leverage far more than they typically do.

Bart Somers interview 2026

*Bart Somers, Mayor of Mechelen in Belgium – interview on 29 April 2026

Climate action recognised at street level

That belief runs through Mechelen’s climate work too, recently recognised with the EU Covenant of Mayors Award for its heat decarbonisation success, which served as inspiration for other cities and towns across Europe. At a moment when some EU institutions appear to be easing off the pace of the green transition, Somers sees the local level as where the urgency is most visible and most actionable.

“At the local level, you can see with your own eyes what the impact of climate change is, and sometimes it’s really devastating. So, you feel the urgency to do something about it.”

Mechelen has been recognised for its large-scale roll-out of heat networks combined with heat storage to provide green heat to densely populated areas, while maximising the potential of local, renewable and residual heat sources.

The jury of the EU Covenant of Mayors Award applauded Mechelen’s comprehensive planning and concrete implementation steps of this specific project. The implementation of Mechelen’s heat plan is driven by strong local stakeholder mobilisation through a Heat Coalition of over 25 key organisations, from district system operators, energy cooperatives and government bodies to social housing corporations and local businesses. The jury praised Mechelen’s vast engagement and outreach efforts to get everyone on board with their heat plan, as well as their focus on supporting vulnerable communities facing energy poverty.

International, European and national frameworks matter, he says, but it is within them that cities do the concrete work: getting people onto bicycles instead of into cars and shifting investment away from fossil energy and into solar power.

*Mechelen, city centre and city hall

Refugees, and a city that remembers

Mechelen’s response to Russia’s full-scale invasion of Ukraine was, for Somers, emotional as much as political. He had visited Maidan in 2014, as a member of parliament, while the uprising against Ukraine’s government was unfolding. Standing behind Ukraine afterwards felt like the only option for a city that, in his words, embraces human rights and European values.

“They are fighting our fight. They are sacrificing lives to protect also my country.”

Convincing the city to act was not difficult, he says, partly because Mechelen carries its own history of displacement. During the First World War, 90% of the city’s residents became refugees; Somers’ own grandfather spent three years in a refugee camp in the Netherlands, from the age of 14. It is a story many families in Mechelen share, and one that shaped how naturally the city opened its doors this time.

Safety and inclusion, hand in hand

Somers has built his reputation on combining an inclusive approach with a firm stance on the rule of law — a combination he says is often misunderstood. Asked about his most difficult decision as mayor, he points to the work of convincing people that safety and inclusion reinforce each other rather than conflict.

“Safety and inclusion go hand in hand, it strengthens each other.”

The people who most need a safe city, he argues, are not the ones in comfortable, middle-class neighbourhoods, they are mothers raising children in more vulnerable areas, where danger is closer to home. That conviction, he says, has helped Mechelen become a city where people from different backgrounds live together well.

A message to Brussels: trust the local laboratory

Asked what he would tell national and EU leaders, Somers is direct: solving today’s crises requires the local level. Cities and towns hold people’s trust, sit close to citizens, and can move fast and pragmatically in ways higher levels of government often cannot.

“We not only need a top-down policy, but we need a bottom-up policy. The place where you can reinvent democracy, where you can find real answers for the challenges of today and tomorrow, is at the local level.”

His advice is to treat that local level as a laboratory: a place to experiment and build strength that, in turn, feeds back into national and European politics.

Meet the local hero
BART SOMMERS

The city of Mechelen is a member of the CEMR national association VVSG (Association of Flemish Cities and Municipalities).

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