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IncluCities

IncluCities - News 2022

Being an inspiration for others is the best recognition of our work


IncluCities continues the series presenting the key people behind the project with a special double interview. Vincent Vanhalewyn, alderman responsible for social cohesion in Schaerbeek, and Janaki Decleire, Director of VIA association, a vital project partner, answer questions on the integration of migrants and the impacts of the Ukrainian refugee crisis on the municipality of Schaerbeek, an IncluCities mentor city.

Schaerbeek is one of the 19 municipalities of the Brussels-Capital Region. A rich cultural diversity characterises its population of over 133,000 inhabitants. Where are the newcomers from?

Janaki DECLEIRE:

Schaerbeek is indeed a cosmopolitan municipality. Over one-third (37%) of the population is of foreign nationality, not counting people who have just become Belgians.
Those who come to our BAPA VIA reception office – which is tasked with welcoming newcomers – do not only come from the municipality of Schaerbeek since our reception programme is open to anyone living in the Brussels area. Approximately one-fifth comes from Schaerbeek and another 18 per cent from Molenbeek, and the rest from other municipalities. These people are mainly from Syria, Morocco, India, Afghanistan and Guinea.

Schaerbeek is the fourth-most densely populated municipality in Brussels. How does this affect city life?

Vincent VANHALEWYN:  

Schaerbeek’s population has continuously grown – despite 2020 being an unusual year, with the lowest growth recorded in the Region since 1998 – and higher growth is expected to resume, albeit to a lesser extent. We have a multicultural population, with over 100 nationalities in 2019.

This situation is both an asset and a challenge regarding public infrastructure, with a significant need for nurseries, schools, housing, etc. To meet these needs, we have launched several urban projects, notably with the support of the Region in the framework of the neighbourhood contracts, to improve public space, develop social infrastructures and housing and, to a lesser extent, develop our economic and social fabric. 

Since the 1960s, Schaerbeek has also developed an important and active network of associations, which helps to create links within the neighbourhoods and improve the coexistence of people with diverse backgrounds.

If managing migration is a national competence, it becomes a local responsibility as soon as people arrive in a specific territory. What are you responsible for?

Vincent VANHALEWYN:

Indeed, the municipality intervenes at different levels in the reception of migrants, from keeping and updating the civil register to the registration of new arrivals in the register of foreigners. The objective is also to ensure citizens’ well-being and make sure that everyone finds their place.

With its neighbourhood service and Urban Prevention Programme (PPU), it seeks to create a close relationship with the population to establish a dialogue and improve community life in Schaerbeek. Since 2016, the municipalities of Schaerbeek and Molenbeek have promoted the opening of a Reception Office for Newcomers (BAPA), one of the central actors in integrating newcomers in the Brussels Region, giving Schaerbeek a significant role in the reception of migrants.

We’ve witnessed a united feeling in welcoming Ukrainian refugees across European cities, including in Brussels. How did you manage the first few months of the Ukrainian refugee crisis? What is the trend, and what are the most pressing issues?

Vincent VANHALEWYN:

In the first couple of months of the crisis, the Municipality provided a webpage with basic information for Ukrainian refugees regarding accommodation, administrative procedures and rights, including the existence of the CPAS (the Brussels welfare agency). A temporary coordinator has been appointed at the municipal level to centralise the information and to answer questions from people, both refugees and Schaerbeek citizens.

Thanks to a regional grant, the support has been formalised since July, with two additional municipal officers offering refugees and anyone else involved in the reception process all the basic information, including psychosocial support for Ukrainian refugees.

While waiting for the Region’s provision of collective housing, the municipality had to rely strongly on volunteers to host the refugees during the first months of the crisis.

Janaki DECLEIRE:

VIA reacted very quickly to the arrival of many Ukrainian people and this was done without undermining the reception capacity towards other newcomers. Thanks to the financial support from the French Community Commission, we were quickly able to hire new Russian- and Ukrainian-speaking colleagues to organise 15-hour information sessions adapted to this new audience in their language, thus offering them the same service as any other person coming to our offices.

As part of the IncluCities project, Schaerbeek is participating in a mentoring process with the Latvian city Jelgava. What can you offer them, and what is the most important lesson from this process for you? 

Vincent VANHALEWYN:

In the IncluCities project, we are in a mutual learning process with the city of Jelgava. This allows us to think strategically about the integration of newcomers and evaluate our practices. Thanks to this project, we were able to look into the relevance of creating a digital information tool for newcomers, such as a smartphone application, and to learn from what other local authorities have done in Belgium and beyond. The city of Mechelen has done excellent work, for example, with their Welcome App. The non-profit organisation DUNE has created a special app, Le Bon Plan, listing all of Brussels’ diverse social and medical support services. The project’s funding did not allow us to go further in developing a mobile application; nevertheless, these experiences inspired us to update the VIA website in the framework of the project.

Jelgava has recently had to bravely deal with a large migratory flow due to the war in Ukraine. The municipality of Schaerbeek has already had to deal with numerous migratory flows in the past. We wanted to share this expertise with our Latvian partners by showing them what we have done, hoping to give inspiration in a medium and long-term perspective on integration.

One of the outcomes of this project is also a One-stop-shop, an improved online platform for newcomers in the municipality – can you present the main elements of this website and its objective?

Janaki DECLEIRE:

With the budget allocated by the IncluCities project, we could rework the page on our website BAPA VIA describing the welcome path and make it more accessible to all. The route is explained more playfully and intuitively than before. The content is also translated into ten languages and is available in a spoken version for people with reading difficulties because there are many people who do not read or have very little school education among the newcomer population. We have also created a new page offering an essential directory of services helpful to any newcomer in various fields, such as social assistance and legal services, health, children’s services and French language courses. This way, people who do not wish to start a reception process at VIA will have helpful addresses to find answers to their questions

The IncluCities project is coming soon to an end. What has been the main benefit for you?

Janaki DECLEIRE:

The most significant benefit is the exchange between the different partners of the project. Participating in a programme that brings together eight different cities that share their own experience of welcoming newcomers is inspiring. Even if their context and reality are different, understanding these various realities and seeing what they have been able to put in place, what worked well and what did not, allows us to feed our reflection and enrich our work.

The role of a mentor has also made us even more conscious of the road we have travelled since 2016 when VIA was established.  If we can radiate and inspire other actors in the field of integration of migrants, it is an excellent recognition of our work.

Schaerbeek is described as being “as stubborn as the donkey” (the symbol of Schaerbeek) and “as fertile as the land on which the cherry trees grow”. What do these sayings mean?

Vincent VANHALEWYN:

In the past, the people of Schaerbeek, who grew cherries, had the privilege of taking donkeys to the Brussels market to sell them to the brewers who made beer (Kriek!). When they arrived, the people of Brussels would exclaim: Hei! doë zên die êzels van Schoerebeik (in dialect: Here come the donkeys of Schaerbeek!).

Even today, Schaerbeek is called the “City of Donkeys”, and its inhabitants are proud of it!  New projects regularly flourish in Schaerbeek, like the cherry trees. It is a breeding ground to bring the municipality to life and enhance its value on various levels: community life, solidarity and its rich heritage.

Janaki DECLEIRE:

I agree and can add that our work illustrates this notion of fertility. We are constantly setting up new projects to respond to the needs expressed by our beneficiaries, whether it is the creation of our immersion house the setting up of the volunteering project or the PEPA programme (an entrepreneurial pathway for newcomers). In this way, we draw on the exchanges that we can make, but also, in a co-creative approach, on the needs expressed by the newcomers with whom we work. They are truly the ones who are the basis of all our new projects and we try to be as close as possible to their needs.

As for the word “stubborn”, it perfectly illustrates our desire to keep moving forward and to take up the challenges that come on the way!

Metropolis Conference

Migration - News Section

From Berlin to Beirut, “migration is not a problem to be solved but a reality to be managed”


Multiple global crises impacting migration and mobility require immediate and coordinated local responses. What are the main challenges and which solutions have already proven sustainable? CEMR and IncluCities explored these questions at the International Metropolis Conference in Berlin.

Berlin is known as multicultural city where every second child has a migration background. Migrants play an important role in the city and migration affects all levels of political and daily life. Indeed, Berlin was the German state to implement a specific Act on migrant integration, notably boosting their opportunities to work in the public sector.

Local authorities work hand in hand with NGOs and civil society to have a sound understanding of the situation on the ground. In crisis management, the local level is strategic, explained Katarina Niewiedzial, Commissioner of the Berlin Senate for Integration and Migration. “However, we are very slow and still do many things on paper“, she said. “There is still a lot we can learn on digital solutions on migration from other cities, like Warsaw.

Knowledge-sharing goes both ways

Conversely, the city of Warsaw has also learned from Berlin’s best practices and experience to build a more efficient and comprehensive response for migration flows. When 800,000 Ukrainian refugees arrived in Warsaw following the Russian invasion, less than 12 hours were needed for the city to set up a working plan for crisis management.

Despite having minimal or no resources and depending on support from various organisations, civil society and NGOs, they focused on integration and the labour market from the very beginning. “Over half of the adult refugees, mainly women, managed to find a job in the city within four months”, said Tomasz Pactwa, Director of Warsaw’s Projects and Social Affairs Department.

Public attitudes were another vital element they tackled to prevent negative propaganda around refugees. After conducting a survey, city authorities identified and addressed citizens’ fears, such as overcrowding and crime, through communication campaigns. This paid off as the narrative changed and solidarity prevailed.

Instrumentalised by populists

Not all cities have positive stories to tell. Lebanon is the country with the highest number of refugees per capita. They have been facing one of the worst economic and financial crises in decades if not more, with most residents falling under the poverty line and an inflation rate of over 150%.
Refugees in the country are not seen as a problem to be solved but rather a tool for political elites to gain influence through populist rhetoric and spreading misconceptions. “An alarming increase in discrimination, harassment, and violence against refugees is present”, explained Fatima A. Ibrahim, Executive Director of the Refugees=Partners project (Lebanon & Syria).

Changing perceptions of migration

Gaziantep, a big Turkish city near the Syrian border, hosts half a million refugees: one-fifth of the city’s population are newcomers. Since 2015, the local authorities have adapted their services to the situation by establishing local principles on refugee response that leave no one behind and include conflict-sensitive planning.

The city has opened a migration management department, a social research centre, health care units, community centres, art and vocational centres, a women’s solidarity and empowerment shelter and a rehabilitation centre, as well as distributing humanitarian aid. “In Gaziantep, we believe migration is not a problem to be solved, but a reality to be managed,” said Önder Yalçın, Director of the migration department for the city of Gaziantep.

Learning from each other

Inclusion happens at the local level and presents a huge challenge for local communities that lack capacity, knowledge and financial resources. “This is why we have started with the EU IncluCities project, to enable a vivid exchange of best practices among mentor and mentee cities to improve local inclusion”, said Maria Grazia Montella, CEMR migration officer.

The responses from stakeholders on the ground, cities, their support networks, and local and regional government associations are strikingly positive. In two years and a half, cities participating in the IncluCities project have already begun impressive processes of change.
The Belgian #BuddieswithRefugees project is being replicated in the Sicilian town Capaci. A migrant consulting body has been established in the Greek city of Levadia to co-create policies with the newcomers.

Meanwhile, in France, the town of Saint-Jean-de-la-Ruelle has created a women’s house to integrate refugees with a view to their particular needs. And with Russia’s war in Ukraine, Jelgava in Latvia went from having just a handful to over a thousand refugees. The municipality managed to set up from scratch an operational information and reception centre for newcomers.

Everywhere, we can see things happening and that’s the main goal of our project. Every city has different dynamics and structures, yet the fundamentals of addressing migration through a lens of inclusion and respect for human rights form the core of successful management at the local level. Through IncluCities and similar projects, the principles and practices that work in one locale can be replicated and adapted in other places.

Boost Migration Integration

Inclusion Europe - News 2022

European towns exchange good practices to boost migrants’ integration


Cooperation and knowledge exchanges between European towns can play a key role in integrating newcomers, experts say, adding that their inclusion strategies can also serve as a model for larger
European cities.

“The local communities are where integration happens, through working and studying,” said Katerina Dimitrakopoulou from the Commission’s directorate-general for migration, pointing to the key role of local authorities in integrating newcomers.

Around 8.4% of the EU population are people born outside the bloc and between two and three million third-country nationals settle in the EU for work or study every year, according to the Commission.

To support European cities and regions facing new arrivals, in March 2021 the EU executive and the Committee of the Regions launched a partnership aimed at increasing capacity and fostering know-how exchanges between local communities.

“Our role is to connect people, states, regions and cities and make sure that all the good practices […] are properly disseminated,” Dimitrakopoulou said.

Sharing good practices

Knowledge exchanges are particularly important for smaller towns, which often do not have the same capacity and means to welcome migrants as large cities, according to experts.

“We have cities that already know how to live with migration,” Barbara Kuznik from the Council of European Municipalities and Regions (CEMR) told EURACTIV, adding that these can serve as a model for other EU towns managing new arrivals.

Kuznik is currently working on the IncluCities project, which allows medium-sized cities to mentor smaller towns on integration practices.

“Sharing our own experiences helps us reflect on the way we promote our services and improve them,” said Juan Carlos Hernández Navas, technical director for city projects in Fuenlabrada, which is mentoring the Greek town of Livadia on employment opportunities for newcomers.

This article was first published by EurActiv. Read the whole text.

International Metropolis Conference

Inclusive Migration - News 2023

Join CEMR at the International Metropolis Conference in Berlin


​From 4 to 9 September 2022, the 25th International Metropolis Conference 2022 is taking place in Berlin, organised by the German Federal Ministry of Labour and Social Affairs in close collaboration with Metropolis International.

Experts, policymakers, researchers and business leaders will bring together multiple perspectives, insights and evidence on migration, integration, inclusion, and diversity. Among the distinguished speakers will be the Director General of the International Organization for Migration (IOM), António Vitorino.

The key themes of this edition of IMC include the impact of various crises on migration and mobility, technological developments and the future of work, climate change and the implications for migration, and the conditions for fair migration. The conference is taking place in person in Berlin and online across the world.

CEMR will participate in a panel on “Global crisis – local responsibilities” on Tuesday 6 September 11:30–13:00. Together with representatives from the cities of Berlin, Warsaw, Beirut and Gaziantep we will discuss how cities respond to multiple crises. You can learn more about the conference and sign up here.

Charter – Translation

IncluCities - News 2023

CEMR is looking for a contractor to carry out translation activities


CEMR is looking for a provider for the translations of two documents related to the update of the European Charter for Equality of Women and Men in Local Life and particularly on the theme of gender equality, diversity and intersectionality. The contractor will translate the two documents into 28 languages. The deadline for the submission of the tender is Tuesday, 13 September 2022

For more information, please refer to the terms of reference.

Urban Planning

Urban Planning Sweden - News 2022

Gender-sensitive urban planning enables safer, more inclusive streets in Umeå, Sweden


As women are still underrepresented in the world of urban planning, we are often confronted with cities that are planned by men and so informed by their experience of the public space. Spotlighting gender equality when developing and planning our municipalities can enable to create safer and more inclusive urban spaces for all.

One success story comes from the Swedish city of Umeå (population 130,224) which has been working to integrate gender equality in urban planning since the late 70s. Signatory of the CEMR European Charter for Equality since 2008, the city was selected as the lead partner in the EU-funded 2019 programme Gendered Landscape network organised by URBACT.

In 2009, Umeå launched an innovative and ongoing initiative: “The Gendered Landscape” bus tour throughout 25 stops representing municipal initiatives that integrate gender considerations and urban planning. It raises awareness of the importance of a gendered and long-term perspective on urban planning, showcases successful work on gender equality and draws attention to issues that still need to be addressed. In constant adaptation, in this article, you can find some of the highlights of Umeå’s innovative action.

The municipal parking company Upab has worked to transform the Nanna parking garage into a safe and accessible-to-everyone environment: it was repainted, new and better lighting and more easily opened doors were introduced, and the brick walls in the stairwells were replaced with glass walls for better visibility.

Umeå Municipality has built the Free Zone in Årstidernas Park in close collaboration with a group of young girls who have shared their experiences of the public space and their sense of safety or unsafety. This led the municipality to work on visibility, lighting and proximity to the road with other people, in an attempt to make the Free Zone a safe and convivial meeting place for socialising, with seating areas, electrical outlets, Wi-Fi and the possibility to listen to music on speakers.

A dark and narrow station tunnel was transformed into a safe and accessible place, with a large light intake and rounded corners for better visibility. Moreover, the tunnel is animated by a work of art that offers a cosy and sheltered feeling: the artistic creation is a tribute to local author Sara Lidman, whose quotes, reads and talks – along with a loop of environmental sounds – can be activated by pressing buttons.

These are only some of the many examples that Umeå can showcase. As the city has experienced, the benefits of having a gendered landscape are multiple: and designing for women contributes to the creation of a sense of belonging, welcome and safety for people of different generations and different backgrounds.

Having inspired her work from other cities’ realities, Umeå gender equality officer Linda Gustafsson argues that is crucial for cities to compare and exchange on each other’s work. In this way, each city can find solutions, suited to the local context, on how to approach gender equality and integrate it into urban planning.

People Make the City

Cities - News Section

Storytelling as a powerful way of strengthening social cohesion by promoting mutual understanding


Mechelen. A middle-aged woman dressed in light colours sits in a public library. It seems like someone interrupted her while she was reading a book, but she does not mind. She looks straight ahead, and you immediately feel there is a story to tell behind those warm brown eyes.
This is Farida, a woman, a mother of three children, a grandmother of five, and an accountant. She speaks five languages, likes to cook and loves to read. She lives in Mechelen, but fled from Syria years ago: she is a refugee. Her picture, placed on a window near the public library in Mechelen was part of the ‘People Make the City’ exhibition and Farida’s story is just one of many in the series.

‘People Make the City’ is a storytelling project that translates residents’ experiences into public content such as street art, podcasts, exhibitions, images and texts, building a more nuanced narrative of migrants and refugees’ impact on their local neighbourhoods. These features show the diversity and the rich multi-layered identities of people living in the local community.

The people concerned can co-create the way they want to be presented because it’s up to them how they want their story to be told and where. Storytelling is a powerful way of strengthening social cohesion by promoting mutual understanding.

You can find out more about the People Make the City project and other good practices and tools on migrant integration from the OECD website.

EU directive on gender and domestic violence 

Gender Violence - News 2023

CEMR urges multi-level coordination, victim support, and recognition of women politicians’ safety 


Violence against women and domestic violence remain among the most widespread violations of fundamental rights in Europe. In response to the European Commission’s proposed Directive on combating violence against women and domestic violence, the Council of European Municipalities and Regions (CEMR) has published a position paper calling for a unified and multi-level approach to ensure effective implementation across the EU. 

CEMR welcomes key elements of the Directive, including provisions on safeguarding victims, training professionals, tackling harmful gender stereotypes, and addressing sexual harassment at work. However, the organisation stresses that the Directive must go further to recognise the central role of local and regional governments (LRGs), who are on the frontline of prevention, victim support, and access to justice. 

Among its recommendations, CEMR calls for: 

  • Formal consultation with LRGs in policy design and coordination, ensuring that Article 39 on multi-level response explicitly requires their involvement. 
  • Targeted EU funding for local authorities through programmes such as CERV, ERDF and ESF+, to strengthen prevention, awareness-raising and victim services. 
  • Better data collection, disaggregated by sex, age and region (NUTS 2, NUTS 3, and local level), to tailor policies effectively. 
  • Improved victim support systems, combining both “one-stop” online access and physical centres, with minimum geographic coverage standards. 

The paper also highlights violence against women in politics, noting that harassment and threats against elected representatives undermine democracy itself. CEMR urges the addition of a specific clause under Article 13 on aggravating circumstances for violence against women in public office. 

Finally, CEMR emphasises the importance of prevention, beginning with early education to challenge gender stereotypes, and extending to workplaces where women in public-facing professions are disproportionately exposed to third-party violence. The organisation recommends a dedicated article on cooperation between LRGs and social partners to strengthen workplace protections. 

By adopting a truly coordinated, multi-level approach, the Directive could transform Europe’s fragmented response into a coherent framework that empowers governments at every level to protect women’s rights and safety. 

Read the policy paper here 

For more information, contact: 

CEMR report of 2021 

Meet Local Leaders - News

Report on the publications, knowledge-sharing, advocacy and communications in 2021 


The Council of European Municipalities and Regions (CEMR) is pleased to present its 2021 Activity Report, which provides an overview of the organisation’s main actions and achievements over the year. Guided by the 2021–2030 multiannual strategy and the 2021–2022 work programme, CEMR focused its work on four objectives: 

  1. Policies and advocacy 
  1. Knowledge sharing and capacity-building 
  1. Pan-European campaigns and visibility 
  1. Internal organisation and sustainability 

All actions were aligned with the aim of advancing the Sustainable Development Goals (SDGs) across Europe’s territories. 

Shaping European and Global Agendas 

Throughout 2021, CEMR actively influenced European initiatives and alerted members to upcoming developments affecting local and regional governments. Activities included: 

  • Monitoring EU initiatives on recovery, resilience, and international cooperation. 
  • Engaging in structured dialogues on cohesion policy, rural development, disability rights, and urban development. 
  • Providing input that shaped OECD analyses, Council Conclusions, and the European long-term vision for rural areas. 
  • Publishing position papers and resolutions on gender equality, migration, the Fit for 55 energy package, water, and digitalisation. 

At the international level, CEMR deepened cooperation with UCLG, the Global Taskforce, OECD, and the Congress of Local and Regional Authorities. 

Building Knowledge and Capacity 

To strengthen understanding of EU policies and empower members to act, CEMR: 

  • Produced publications and webinars, including a new edition of the TERRI Report on decentralisation reforms. 
  • Organised workshops on member participation in national and European processes. 
  • Delivered capacity-building through externally funded projects in areas such as EU funding, climate adaptation, gender equality, migration, and SDG implementation. 

Raising Visibility and Engaging Citizens 

2021 was also a year of celebrations: 

  • 70th anniversary of CEMR and the 15th anniversary of the Equality Charter brought together 500 participants online. 
  • Pan-European campaigns were launched for Europe Day, SDG Day, and equality, highlighting the voices of local leaders and women in politics. 
  • CEMR ensured visibility for its spokespersons through social media, interviews, videos, and participation in international events. 

In numbers: 

  • Over 120 articles published in English and French. 
  • More than 650 tweets reaching 1 million views. 
  • 14 newsletters delivered to the network. 

Strengthening Internal Organisation 

CEMR took concrete steps to become a more sustainable, inclusive, and resilient organisation: 

  • Two online Policy Committee meetings gathered 170 elected representatives to adopt policy positions and validate the strategy. 
  • A new Secretary General selection process was launched. 
  • Internal processes were modernised with digital templates, e-signatures, and reduced paper use. 
  • Staff received training on project management, budget monitoring, public speaking, and team collaboration. 

Milestones and Campaign Highlights 

  • Advocated for local governments to be included in post-COVID recovery plans (#CohesionAlliance). 
  • Shared local leaders’ visions for the Conference on the Future of Europe
  • Continued the #Power2Her and #LocalEquality campaigns on gender equality. 
  • Helped secure recognition of the multilevel cooperative model in the Glasgow COP26 agreement

2021 was a year of adaptation, resilience, and influence for CEMR. Despite the challenges of the pandemic, the network succeeded in shaping European debates, amplifying the voice of local and regional governments, and strengthening internal capacities. With a stronger foundation and renewed strategy, CEMR continues its mission to empower Europe’s municipalities and regions to lead sustainable change. 

Read the study here

For more information, contact:

World Refugee Day

Refugees - News Section

​CEMR marks World Refugee Day with a high-level event


Local and Regional Governments (LRGs) all over Europe are playing a crucial role in the management of this new migration wave as well as in the integration process of the newcomers. But this refugee crisis not only calls for emergency management but also reminds us of the urgency of establishing better-coordinated and more sustainable integration strategies that take into consideration the local perspective as the most relevant one. 

For this reason, the next in the series of IncluCities debates on core issues related to the current migration crisis will cast light on the importance of effective multilevel governance as a key tool to face migration emergencies.  We will discuss with MEPs: Birgit Sippel (S&D), Fabienne Keller (Renew), Damian Boeselager (Green/EFA) and Thomas Liebeig from the OECD. (Agenda) You can still register to follow the event in person or online.